Fujitsu wanted to pilot fitting tracking devices to cars for mobile engineers, to “improve the efficiency of call allocation” by allowing controllers to see where the vehicles were, speed, direction etc.
While this is a legitimate aim, the plans raised huge concerns amongst the engineers. Firstly, the company didn’t give a clear statement that the data collected wouldn’t be used for other purposes (e.g. disciplinary). Secondly, there were major privacy concerns because the devices continued collecting data while the vehicle was being used for private journeys by the employee or their family.
The engineers “volunteered” for the pilot exercise objected strongly. UNITE members on the company’s UK Consultative Forum (UKCF) raised these concerns with the company.
We are told that the plan is now “under review”.
Tracking Devices
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