Manchester: Update on pay and industrial action

Pay Shortfalls
In our update on 22nd August UNITE reported that though staff in the Manchester bargaining unit had benefited from a higher pay review budget than those staff without union recognition, information received from HR suggested that the company had not spent as much as they had promised on several aspects of the pay review:

  • Senior management in Service Desks simply failed to pay what was promised in the agreement
  • Fujitsuís refusal to provide adequate information for cost-modelling led them to put numbers in the matrices for both pay systems (medians and D1-D4) that paid less than the promised 1% budget for this part of the pay review

The company hasnít provided the information promised, and what has been provided arrived on 9th September instead of by 10th August as promised in the agreement. The first meeting to discuss the implementation problems is scheduled for 26th September, so there is no prospect of the company keeping its promise to resolve shortfalls by 23rd September.
In summary, though employees in the bargaining unit have fared better than those elsewhere, the company has:

  • Broken the agreement by paying less than promised
  • Broken the agreement by not providing the monitoring information
  • Broken the agreement by not rectifying the shortfalls on time

Please support UNITEís efforts to hold the company to its promises and ensure that every employee gets any money they are owed as quickly as possible.
Industrial Action
The pay shortfalls are just some of the latest examples of the companyís failure to keep its promises to employees and honour its agreements.
Fujitsuís breaches of agreements affecting pay and benefits, pensions, out of hours payments, union recognition, redundancy and redeployment are at the heart of the current dispute, along with the victimisation of reps. There is a breakdown in industrial relations which needs to be addressed.
In your job, would it be acceptable if you routinely made promises and broke them? And if you broke commitments which were clearly set out in writing and signed? And if you didnít even apologise and try to put things right?
Shouldnít Fujitsu employees expect to be treated with the same respect we are expected to show?
UNITE wants better industrial relations, where agreements and disagreements are dealt with honestly and professionally. It is tragic that we need to take industrial action over such issues, but if we donít then any agreement is worth little and we will have given away rights that have taken years to win. Would that be wise, particularly in such uncertain times?
UNITE has called industrial action short of strike which has already begun (and is ongoing), and a 24-hour strike starting at 00:01 hours on Monday 19th September. Full details of the notice of action are here. If you are in scope of the Manchester Recognition Agreement please take part in the industrial action. You can do so whether you are a UNITE member or not (as even the companyís FAQ confirms). Everyone who takes part is standing up for fair treatment for employees.
If you arenít yet a member it would be good to a href=””>join now. Membership means you receive more information, you take part in UNITEís democratic decision making over the dispute, and you receive financial support from the union.
UNITE has published a Q&A about industrial action. If you have questions or concerns which arenít covered, please speak to one of your UNITE reps.
Even at this late stage, efforts to resolve the dispute continue in the hope that Mondayís strike can be avoided. If the situation changes before Monday, we will send out a further update by email and post it on

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'Fujitsu Whistleblower' hotline. Concerned about unethical or illegal practices? Contact the hotline on 0800 852 7479 or It is run by Unite the Union and your identity will be kept strictly confidential. Don't let Fujitsu silence whistleblowers.

Unite members working for Fujitsu Services Limited in the Manchester bargaining unit have taken 32 strike days over compulsory redundancies, victimisation of reps and breaches of agreements. This follows 27 previous days of strike action.

Industrial action is currently suspended but the fight continues.

Further information is available here including a downloadable appeal for support leaflet and how to donate to our strike fund.

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