Professional community changes and pay

The company is looking to revamp many of its Professional Communities. As these form the basis of pay and benefits, career development and allocation of work in the company, this is a key issue for employees.
The most significant changes are expected in Account Management, Client Executives, Delivery Executives, Project Management and Service Delivery Management, but some change is also being planned in Sales, Customer Solution Architects, Operations, General Management and Business Consultancy.
It is also planned to group Professional Communities together as (perhaps) “Customer Facing”, “Customer Support” and “Internal Support”, though these names aren’t a good guide to what might go where – for example “Customer Facing” is just Sales, Client Executives and Delivery Executives, so most staff who actually deal with customers would be in “Customer Support” irrespective of whether their role is support or not.
There is also talk of the possibility of breaking up the giant Operations Professional Community (OPC) which includes over 4000 staff in a wide variety of roles.
The current changes to the Service Delivery Management (SDM) community illustrate some of the issues staff are likely to face. The community currently comprises a number of roles (MAN/1 etc). It is proposed to reallocate staff amongst a variety of existing and new role codes.
A change of role code means your future pay and benefits will be assessed against the comparators and guidelines for the new role code, affecting future pay reviews etc. Because the population in the new role code is different from the old one, it is likely that the median will change (up or down). For those in the Manchester bargaining unit, section 9 of the pay agreement gives some protection. It’s important to know the old and new pay and benefit comparators before you accept or appeal against any change in role code – so you are making an informed decision. Where the move means a reduction in comparators, there needs to be discussion about how to handle it e.g. red circling.

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Sign the petition – defend the union

Unite members working for Fujitsu Services Limited in the Manchester bargaining unit are balloting for industrial action over compulsory redundancies, victimisation of reps and breaches of agreements. This follows 27 previous days of strike action.

Further information is available here including a downloadable appeal for support leaflet and how to donate to our strike fund.

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